At The Lit Charter, we are committed to protecting your privacy and ensuring that your personal information is handled with care and transparency. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website and services.
1. Information We Collect
1.1 Information You Provide
When you interact with our website or use our services, we may collect the following information:
- Personal details (e.g., name, email address, phone number).
- Payment and billing information (e.g., credit card details, billing addresses).
- Preferences related to yacht charters (e.g., destinations, travel dates, special requests).
1.2 Information Automatically Collected
When you use our website, we may automatically collect:
- IP address and device information.
- Browser type and operating system.
- Usage data, such as pages viewed and time spent on our site.
- Cookies and similar tracking technologies (see Section 5 for details).
2. How We Use Your Information
We use the information collected for the following purposes:
- To process bookings and manage your yacht charter experience.
- To communicate with you regarding inquiries, confirmations, and updates.
- To improve our website, services, and customer experience.
- To comply with legal obligations and ensure security.
- To send marketing communications, offers, and updates (only with your consent).
3. Sharing Your Information
We do not sell your personal information. However, we may share it with trusted third parties in the following situations:
- Service Providers: To facilitate bookings, payments, or other operational processes.
- Business Partners: For the fulfillment of services such as yacht management or special charter requests.
- Legal Obligations: When required by law, regulation, or legal process.
- With Your Consent: If you explicitly agree to share your information for a specific purpose.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements. Once your information is no longer needed, it will be securely deleted or anonymized.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and collect analytics data. Cookies allow us to:
- Remember your preferences.
- Analyze website traffic and performance.
- Provide personalized content and marketing.
You can manage your cookie preferences through your browser settings or opt out of certain types of cookies.
6. Security of Your Information
We implement strict security measures to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, secure servers, and regular monitoring of our systems.
However, please note that no online system is completely secure, and we cannot guarantee absolute protection.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal data.
- Objection: Opt out of marketing communications or certain data processing.
- Data Portability: Request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at info@thelitcharter.com
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. Your continued use of our website after changes are made constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
- Email: info@thelitcharter.com
- Phone: +34 667205432
- Address: Calle Avets 11, San Josep 07813, Ibiza, Spain
Your privacy matters to us. Thank you for trusting The Lit Charter– we are dedicated to ensuring your information is safe while delivering exceptional experiences.